E-commerce dunning - simply through automation

‍

If a customer does not pay your issued invoice or does not pay it within a set time frame, this is annoying, because sending reminders and payment reminders is more of an unpleasant task for online retailers.

First step: send payment reminders

Billbee keeps track of your customers' outstanding invoices for you and thus relieves you of the annoying work a bit. With the use of automatic payment reconciliation Billbee can automatically assign payments received to your account to outstanding invoices. If an order has not been assigned a payment date after a time selected by you, a message with or without an invoice attachment can be used as Payment reminder be sent to your customers.

Next step: send reminders

Sending reminders with Billbee is even easier because it only takes two steps:

• Reminder as Email text invest and
• Create a rule for sending the email text.