Replyco & Billbee: Your e-commerce helpdesk — included in the growth package
These and many other features await you
Benefit from all features and smart automations.
Order details at a glance
Automatically synchronize your order data from marketplaces and shop systems between Billbee and Replyco to have all important information at hand during customer communication.
Automation for your communication
Use Replyco's extensive and flexible automation for customer communication. For example, send automatic answers to frequently asked questions to quickly provide your customers with an answer.
Chat & direct messages
Quick responses to customer concerns are becoming increasingly important. Therefore, use the Replyco chat widget directly in your online shop and respond quickly and easily to direct messages.
Performance reporting
Get important metrics and evaluations directly in Replyco. This allows you to keep track of your support performance, but also the performance on marketplaces, for example, or the products you sell.
Efficient communication
Gone is the annoying search for all data from an order or past customer inquiries when you solve your customer communication centrally via Replyco and Billbee.
Teamwork easier than ever
With Replyco, your employees can always share the right information in the right place so that no information is lost. Assign areas of responsibility to your employees so that they can always find the right contacts.
Billbee's Replyco interface is an efficient solution for your customer communication. You can see all Billbee order data in Replyco so that you can respond directly and effectively to customer inquiries. With the large number of sales channels that you can connect to Billbee, Replyco allows you to bundle all of your customer communication. This allows your support team to work even more efficiently, as all relevant information is easily accessible in one place. Because your support team can respond quickly and accurately to customer messages in Replyco based on order data from Billbee, customer satisfaction in your online business increases. With automations, such as automatic answers, you can save even more time communicating with your customers without sacrificing the customer experience.
Billbee and the Replyco interface are therefore the perfect combination of order management and customer communication!
No matter how big your business is right now: With Replyco, you can bring order to your customer inquiries.
As a Billbee user, you have the choice: In Starter package (under 200 orders per month), you can simply use Replyco as an external (paid) solution and get started right away. As soon as you get into the Growth package (from 200 orders), it gets even better: From this point on, Replyco is for you completely free included in your Billbee package.
The interface ensures that you always have a full overview when you answer.
If you're in the Billbee Growth package, you also benefit from the entire COMRCE network: Not only is Replyco included, but also inventory management from VentoryOne. And if you Amainvoice for your Amazon accounting, processing your Amazon orders within Billbee is free of charge for you in both the Starter and Growth packages.
Setting Up Billbee Is a Breeze
You can get started with Billbee today, even without technical know-how. Our tutorials, extensive documentation, and more will help you with the setup.
Register for your Billbee account and start your trial without entering payment details. The trial ends automatically without you having to cancel!
Connect your online stores, marketplaces, shipping carriers, and other tools to Billbee, and start importing your orders.
Whether manual or automated: Start managing your products and processing orders right away. See for yourself how much time you can save with Billbee!
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Billbee - the solution for your multichannel business
Billbee is your single source of truth for multichannel selling