E-commerce ERP for fashion, textiles & accessories

As an e-commerce ERP, Billbee primarily automates your operational processes:

• Centrally manage, control, and automate orders: Connect your online shops and marketplaces like Shopify, Shopware, Amazon, eBay, Etsy, Kaufland.de, or OTTO Market to Billbee. This allows you to import and process your orders from all sales channels centrally on one platform.
• Centrally manage and synchronize inventory: With Billbee, you manage your inventory at the product and variant level, map multiple warehouse locations, and automatically synchronize available quantities across your connected sales channels. This reduces the risk of overselling.
• Efficiently handle shipping and returns: Prepare your orders for shipping, create shipping labels, and automatically transmit tracking numbers and information to your customers, shops, and marketplaces. You can also record and process your returns centrally – including return labels, cancellation invoices, credit notes, partial cancellations, and restocking.
• Create invoices and prepare accounting: Let Billbee handle your entire invoice management for all sales channels – including cancellation invoices and credit notes. You can also automatically transfer your documents to DATEV or your accounting software, ensuring your bookkeeping is prepared correctly.
• Automatically match incoming payments: Reconcile your payments with open orders and keep track of which orders are paid, open, or overdue at all times.
• Automatically inform customers: Automatically send order confirmations, invoices, shipping information, tracking links, and return notifications to your customers. Customize your messages using placeholders and a design that matches your fashion brand.
• Create reports and analyses: Analyze your orders, revenue, products, inventory, and other relevant e-commerce metrics – for better decision-making and more growth.
• Set up custom automations: Define your own rules and automate recurring workflows. You have access to individual automation rules that you can easily adapt to your processes.

Billbee supports numerous sales channels directly, including: Amazon, eBay, Etsy, Kaufland, OTTO Market, Avocadostore, Hood, limango, kasuwa, productswithlove.de, and selekkt. If you would like to connect other marketplaces such as Zalando or AboutYou, this is possible via our service partners or via API.

Billbee supports all common shipping providers and shipping platforms such as Deutsche Post, DHL, DHL Express, DPD, GLS, Hermes, UPS, and many more.

Billbee supports the most important steps of return processing. You can:

• Create return labels directly – sometimes automatically together with the shipping label
• Manage returns, cancellations, and partial returns within the order
• Create cancellation invoices or partial cancellations
• Add returned items back to inventory
• Simplify return processes via automation rules
• Transmit return and shipping information to connected shops and marketplaces

Return labels can be created via DHL or GLS, for example. However, Billbee itself does not offer its own individual returns portal. If you need your own with digital return registration, you can connect Billbee to solutions like shipcloud or 8returns.

The technical connection of Billbee to your online shop or marketplaces usually takes only a few minutes, as the system already has official interfaces to all common systems (e.g. Shopify,WooCommerce,Shopware,Magento, Amazon, eBay & Co.) offers.

The subsequent setup of shipping methods, invoice layouts, and automation rules usually takes anywhere from a few hours to a few days, depending on the complexity of your setup. Unlike traditional ERP systems, Billbee does not require weeks or months of implementation time.

The monthly base fee is €9. This already includes all features as well as all available interfaces to your online shop and all supported marketplaces. In addition to the base fee, you pay a small amount per processed order.