Online retail knows no borders. Thanks to standardized European regulations and steadily growing demand outside of Europe, international e-commerce is booming. Today, deliveries to over 220 countries and territories can be handled reliably, including insurance, shipment tracking, and flexible additional services.
Many merchants hesitate to enter foreign markets, usually due to customs formalities or complex return processes. At first glance, this is understandable. However, modern shipping solutions have caught up significantly: standardized processes, digital support, and transparent services make handling much easier today.
For international shipments, transport insurance up to €500 is included directly in the product. Through innovative transport concepts and close cooperation with selected delivery partners in the destination country, DHL offers reliable transit times. Those who want more coverage can optionally increase it to up to €25,000 in additional insurance.
With DHL shipping services, you can send goods to the EU, CH, NO, UK, and the USA, complemented by services that create genuine customer satisfaction in e-commerce.
The idea behind PDDP is simple: all customs duties are handled during the ordering process, so customers do not have to pay anything upon delivery.
Sometimes the nearest parcel shop is more convenient than the front door. Closest Droppoint makes exactly that the standard: the first delivery goes directly to the nearest parcel shop or locker.
A simple return option significantly influences the purchasing decision. For many European markets, we offer standardized return models (online or enclosed returns) with fixed, transparent pricing, over 115,000 drop-off points, 24/7 drop-off via parcel lockers, and direct integration into the business customer portal. All return solutions can be booked separately.
Do you use Billbee for your shipping process? If so, you don't need to use external tools for PDDP and Closest Droppoint. Both services can be set up directly within your DHL shipping connection in Billbee.
To do this, go to Settings → Shipping Methods in Billbee and open your DHL connection. Under the Products tab, you will find your DHL Paket International product. Use the "+" button on the right to add the additional services:
Once set up, the services will be displayed automatically during label creation and can be selected for each individual shipment.
International e-commerce is easier than ever today. With reliable transit times, transparent customs processes, and customer-oriented delivery options like PDDP and Closest Droppoint, merchants have every opportunity at their fingertips. And for those using Billbee, these services are integrated directly into your workflow with just a few clicks.
Want to learn more about international shipping? You can find further information here.
Cover image by Tung Lam on Pixabay
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