Billbee prices
usage-based & all-inclusive

Your monthly costs depend on the number of orders you process per month. Orders are defined as all orders and refunds/cancellation receipts/credits created or imported in Billbee. This also includes imported or created refunds/invoice corrections. The date of import or creation in Billbee is decisive. The price shown is net and includes VAT.

No, there is no contract with Billbee. You can cancel Billbee flexibly at any time.

Your monthly costs depend on the number of orders you process per month. Orders are defined as all orders and invoice adjustments created or imported in Billbee. The date of import or creation in Billbee is decisive. This price really includes all functions and interfaces as well as support. No matter what you use from Billbee and how you use it - you pay exclusively on the basis of your processed orders and there are guaranteed to be no additional costs!

The minimum fee per month is 9€. The fee is charged even if 0 orders are imported into your account.

If you send a support request to support@billbee.io and don't get a response by the end of the next working day, you will automatically be waived the fees for that entire month. The support promise covers the days Monday through Friday. Public holidays in at least one German federal state are excluded. So if you write a support request on Monday, then our aim is that you receive an answer by Tuesday at the latest. If you write a support request on Saturday or public holidays, then our aim is that you receive an answer to the request on the next working day. Please note that the answer may of course take longer than 24 hours because your support request should be answered by the end of the next working day. If we take the example from above and you write a support request at 09:00 on Monday, then our aim is that you receive an answer no later than Tuesday at the end of the working day.

The automatic upgrade from Starter to Growth package takes place as soon as you have processed more than 200 orders in each of three consecutive months. Once included in the growth package, this status remains permanent — even if your monthly orders fall below the 200 limit again at a later date. In this way, you also retain free access to the included tools permanently.

In this case, there is also no free access to the connected tools. You can of course continue to use them, but your account with the respective provider will then be converted to a regular, paid model.

You can implement this in the settings in Billbee for your shops and marketplaces. Your existing data in Billbee will then persist and will not be lost. As long as your account with Billbee exists, you can also access the data and download it, for example. If you import or create zero orders*, you will only be charged 9€ (net) per month.

No, that is not possible. Billbee is only available as a complete package, where all users can enjoy the same range of functions and which is why there is also all-inclusive pricing, which only depends on the number of orders you have orders*. In this context, simply try out more Billbee features, such as processing shipping via Billbee or managing your items in Billbee.

Your non-profit association offers products in an online shop and are you still looking for a tool for order processing? Just let Billbee do it for you! Billbee would like to support your non-profit association for your commitment to society. As a non-profit association, you can use Billbee free of charge after checking your eligibility. Please feel free to contact our support team at support@billbee.ioto initiate all further steps.

All - without restrictions! During the free and non-binding trial period of Billbee, there are no restrictions on the range of functions. We want you to be able to try out Billbee just as you could use the solution after the trial phase.

You will automatically receive the code via email. Shipping is based on the package you are currently in. For example, if you switch from the Starter package to the Growth package, the codes will also be sent to you automatically. Please keep an eye on your inbox (and possibly the spam folder). Please note that the trial period must be over to take advantage of this benefit.

No, it is unfortunately not possible to issue the codes early before the end of the test phase or before the corresponding package change.