Functional power for your e-commerce

Keep your customers up to date 24/7 without typing emails yourself. Billbee becomes your automated customer service and reacts intelligently to events:

Status updates: Automatically send an email as soon as the status changes to “Sent.”
Internationalization: Automatically send customers from France your French email template.
Reminders: Kindly remind customers when a payment is pending.
reviews: Please automatically ask for a product review 7 days after shipping.

Ensure clarity in the warehouse even before your team gets their hands on the pick list. Billbee intelligently pre-sorts orders and provides them with the right instructions:

Prioritize: Automatically set an “URGENT” tag for all express orders received.
Pick instruction: Mark orders that include item SKU 123 with “WATCH OUT FOR GLASS.”
Customer segmentation: Mark orders from your registered VIP customers.

Let Billbee not only synchronize your inventory, but also react intelligently to it. This is how you avoid bottlenecks and optimize your purchase of goods:

Minimum inventory warning: Receive automatic notifications as soon as an item reaches the minimum stock you have defined.
Item deactivation: Automatically set an item to “inactive” on all marketplaces as soon as inventory drops to 0 to stop overselling.
Order suggestions: Use analytics to see which items need to be reordered based on sales over the last 30 days.
Receipt of goods: Simply update your inventory in the software and Billbee instantly synchronizes it with all channels.

Shipping abroad is full of special rules — EU, third country, B2B, B2C. Instead of manually checking every order, let Billbee do the work and automatically attach the correct documents or notes.

Example #1: If the delivery country is Switzerland (or any third country), then automatically generate the customs declaration (e.g. CN22/23) for shipping.
Example #2: If the delivery country is in the EU (e.g. France), then generate the invoice with the text module “Tax-free intra-community delivery” (reverse charge).
Example #3: If the delivery country is USA and shipping method = “package international”, then set the internal tag “US customs check” (for example, to manually check the customs tariff numbers).

Not every show is the same. Whether express, bulky goods or a specific product — Billbee can automatically select the right shipping service provider or the right shipping product based on rules.

Example #1: If the selected delivery method in the shop is “Express Delivery”, then automatically select the “DHL Express” shipping product when creating the label and set the tag “HURRY”.
Example #2: If an item in the order has the SKU “34567,” then automatically select the shipping provider “Carrier XY.”
Example #3: If the total weight of the shipment is less than 500 g and the delivery country is Germany, then automatically select the shipping product “Warenpost”